Privacy Policy
Effective date: 14 March 2026
This policy explains how MainsMate collects, uses, stores and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
The data controller is Rikki Howard, trading as MainsMate, a UK-based software service for gas mains replacement operations.
For any data protection enquiries, please contact us at rikki.howard89@gmail.com.
2. What personal data we collect
We collect the following categories of personal data when you use MainsMate:
- Account data: Email address and hashed password (via Supabase Auth).
- Profile data: Full name, job role, EUSR/resource number, GasSafe registration number, company name, depot.
- Signature: A digital signature drawn in-app and stored as SVG data for use on exported documents.
- Work records: Measures, forecasts, job reports, testing logs and site data entered into the platform.
- Device information: Limited device data (such as user agent) used to optimise experience. Not stored long-term.
3. Why we collect it — legal basis
- Performance of a contract
- To provide access to MainsMate, store your work data, and generate exports and reports.
- Legitimate interests
- To improve the platform using anonymised usage insights. No personally identifiable data is used.
4. How long we keep your data
Personal data is retained while your account is active. You may request deletion at any time.
Work records may remain part of company datasets after account deletion, where required for operational or commercial records.
5. Who we share your data with
We do not sell personal data. We use the following providers:
- Supabase
- Secure database and authentication (EU-hosted).
- Vercel
- Application hosting and delivery infrastructure.
6. Data security
We use industry-standard security practices including encrypted connections (HTTPS), role-based access control, and company-level data separation.
Access to data is restricted based on user role and company membership.
7. Your rights
You have rights under UK GDPR including:
- Access your data
- Correct inaccurate data
- Request deletion
- Request data export
- Object to processing
Contact rikki.howard89@gmail.com to exercise your rights.
8. Cookies
MainsMate only uses essential session cookies required for authentication. No tracking or advertising cookies are used.
9. Changes to this policy
This policy may be updated from time to time. The latest version will always be available on this page.